Oui, nous expédions partout dans le monde. Des frais d'expédition s'appliqueront et seront ajoutés au moment du paiement. Nous proposons des réductions et des promotions toute l'année, alors restez à l'écoute des offres exclusives.

Ca dépend d'où tu es. Les commandes traitées ici prendront 5 à 7 jours ouvrables pour arriver. Les livraisons à l'étranger peuvent prendre de 7 à 16 jours. Les détails de la livraison seront fournis dans votre e-mail de confirmation.

Nous utilisons tous les principaux transporteurs et partenaires de messagerie locaux. Il vous sera demandé de sélectionner un mode de livraison lors du paiement.

Nous visons toujours à nous assurer que nos clients aiment nos produits, mais si vous devez retourner une commande, nous serons heureux de vous aider. Envoyez-nous simplement un e-mail directement et nous vous guiderons tout au long du processus.

Cela dépend du créateur et du produit. Toutes les options sont décrites sur la page du produit, alors recherchez les options de personnalisation ici.

Currently, we only ship within Canada. We’re working on expanding our shipping options in the future.

No, you can check out as a guest. However, creating an account allows you to track your orders and manage your personal information more easily.

We want you to be completely satisfied with your purchase. You have 30 days from the date you receive your order to request a return. Items must be in the same condition as when you received them, unworn or unused, with tags, and in their original packaging. Please have your receipt or proof of purchase ready when initiating a return.

Disposable items cannot be returned if they have been opened. To be eligible for a refund, these items must remain unopened, in their original, sealed, and re-sellable condition.

To initiate a return, please contact us at ebikodental@gmail.com. Returns should be sent to:

1043 - 3680 Victoria Park Avenue, Unit #2

North York, ON M2H 3K1

We will provide a return shipping label at no cost to you. 

Please inspect your order upon arrival. If any items are defective, damaged, or incorrect, contact us immediately, and we will resolve the issue.

Certain items cannot be returned, including perishable goods, custom or personalized products, personal care items, hazardous materials, flammable liquids, and gases. Sale items and gift cards are also non-returnable.

We make exchanges easy. We’ll provide a return shipping label, and once the item is returned and the tracking information is provided, we’ll ship the new item the same day.

Once your return is received and inspected, we’ll notify you. If approved, we’ll refund your original payment method within 5 business days. Please allow time for your bank or credit card company to process the refund. If you haven’t received your refund after 10 business days, contact us at ebikodental@gmail.com.